Belvedere Mead was founded by Elaine Mason, who has worked with a passion for claims in the London Market since 1982. Ensuring the right outcome of the claim – be it settlement or repudiation – is crucial but so too, is ensuring that the claims process is as efficient as possible, as well as developing less experienced staff to their full potential.
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Elaine knows only too well from her 40 years experience that unexpected and unplanned events can disrupt the claims offering of insurance and reinsurance companies. Outsourcing can be key, as can securing short term resource to cover an unplanned surge. Claims are the lifeblood of the insurance profession – it’s why people buy insurance in the first place.
Elaine has a wealth of experience covering a diverse range of insurance and reinsurance business classes. She combines superior technical claims management with a keen understanding of the operational side of claims management and has grown the team with selected individuals who share her passion and professionalism.
By providing flexible claims management resource to insurers, inside and outside of the London Market, when and where it is needed, Belvedere Mead can assist your organisation to maintain an even keel as the waters that surround it become troubled. Not only do we handle claims under delegated arrangements, our senior staff are available to ensure that the quality of service provided by an insurer’s outsourced service provider meets their expectations. That quality assurance can cover technical adjusting, processes, and case-reserving adequacy.
Belvedere Mead’s experience doesn’t stop once a claim is settled, we also provide support further down the chain with assistance in identifying applicable reinsurance contracts and chasing down unpaid reinsurance recoverables.
Our aim is to provide the services for our partners as and when they need it whether that is for a one off short term project or the provision of support over longer more flexible timeframes.