Throughout our association with Belvedere Mead’s claims auditors, we have found their service to be professional, comprehensive, accurate and responsive. At all times they have engaged positively with coverholder partners, and have provided balanced and objective reports which have proven to be of use to us, and our client MGAs in the management of our claims portfolios.
Richard Willoughby – International Casualty Claims Manager, Faraday
Clyde & Co
I have known and worked with Elaine Mason on various legal matters for at least the last 10 years.
Elaine is a “thinker”, in the sense that she does not ever accept anything at face value but rather, looks behind and around the edges, and at the implications that ongoing strategy is better thought out for her input. Numerate and articulate, and never fearful of putting her point of view, I have always found Elaine an effective partner in handling claims, many of them of considerable value.
Michael Payton QC (Hon), Chairman,Clyde & Co LLP
Barbican Insurance Group (now part of Arch International)
Barbican Insurance Group first utilised the services of Elaine Mason and Belvedere Mead in 2012 and have had a continuous relationship with them since then. Belvedere Mead have been our partner of choice to provide claims support within our own claims team and we value their ability to support our staff with their flexibility and responsiveness as and when we needed support.
Belvedere Mead categorise their services into three main divisions, Delegated Claims Handling, Audit & Review and Operational Consultancy focusing on claims efficiencies. We have found Belvedere Mead’s depth of knowledge and their technical claims expertise a real asset to our claims function and have benefitted from their support in a variety of ways ensuring our own team can concentrate on what they do best.
From providing insource claims adjusters to provision of a delegated lead service, and from internal quality control to auditing our business partners, Belvedere Mead and their professional staff are a pleasure to work with – delivering big company expertise in a small, niche boutique way.
Sian Martin, Claims Manager, Syndicate 1955
Reinsurance Recovery Project – RSA Group
Elaine is a true claims expert with a passion for ensuring that policies deliver when they are called into play and managing expectations when a loss occurs outside those terms. Her knowledge of how claims in the London Market works is second to none. We worked closely together on a reinsurance recoverable project and Belvedere Mead’s professionalism and quality of output could only be regarded as excellent
David Eacott , Former Head of Claims, Cooper Gay (rebranded to ED )