Elaine Mason – Managing Director

Elaine MasonBelvedere Mead founder Elaine Mason is a highly experienced insurance and reinsurance professional who has more than 30 years’ experience and who has managed a range of claims portfolios with values in excess of $500 million. Elaine has been a Chartered Insurance Professional since March 1995, initially as a Chartered Insurer and more recently as a Charterer Insurance Practitioner.

Dealing in both direct insurance and reinsurance, Elaine has worked in a diverse range of classes including casualty, professional indemnity (including medical malpractice), motor, property, A&H and speciality lines. In reinsurance, Elaine also has experience in marine, energy, aviation and structured alternative risk transfer (ART) products.
Having worked in both the company market and for Lloyd’s of London syndicates, her experience ranges from handling large contentious individual claims to the management of high frequency/low value claims such as those seen in the travel insurance market.

With more than 25 years spent in claims management, Elaine is experienced in portfolio management, Key Performance Indicators and staff development. She is passionate about ensuring that systems and internal procedures around the claims agreement and payment process remain efficient and as cost effective as possible.

An efficient and respected communicator, Elaine has a reputation as an honest, industrious problem-solver who has great integrity. An Associate of the Chartered Insurance Institute, Elaine has been a member of several Lloyd’s Market Association (LMA) groups, including the LMA Reinsurance Claims Group, Claims Group for Lloyd’s China, LMA Claims Focus Group, and the LMA Non-Marine Claims Group.

Elaine started her insurance career with the Motor Insurers Bureau in 1979 and after three years moved into handling claims within the Lloyd’s of London and London Company Markets.

In 2010, after 14 years with ACE European Group, most recently as Head of Claims, ACE Tempest Re, International, Elaine left to form her own interim management company, Belvedere Mead, specifically to aid the claims communities in which she has spent so much of her career.